Refund / Return Policy

Lumivellia

Returns

You may request a return within 30 days of delivery if the item is unused and in original packaging.

How to return

Email [email protected] with your order number. We will send return instructions.

Refunds

Refunds are issued to the original payment method within 5–10 business days after we inspect the return.


Lumivellia is operated by Shenzhen Shewatan International Trading Co., Ltd.

Company Name: Shenzhen Shewatan International Trading Co., Ltd.

Address: Room 701, No. 48, East Area, Chentian Village, Chentian Community, Xixiang Subdistrict, Bao'an District, Shenzhen, Guangdong Province, China

Phone: +86 18298577790

Email: [email protected]